Fresh off of its release two weeks ago that it had built Wells Fargo’s new FX trading platform, technology provider Integral has announced today that it has hired Douglas Sidnam to be its new Global Head of Solutions. Sidnam, formerly of Thomson Reuters will be charged with the process of onboarding new clients and servicing of existing ones. The hire comes as Integral has experienced tremendous growth this year and is expanding to meet the demands of its clients.
Integral Hires Industry Veteran to Keep Pace with Accelerating Growth
- Move Strengthens Onboarding and Customer Solutions
SUNNYVALE, Calif. (October 29, 2012) — Integral Development Corp. (www.integral.com), a leading provider of FX trading solutions and services, announced today that Douglas R. Sidnam has joined as Vice President, Global Head of Solutions. Sidnam spent two decades at Reuters/Thomson Reuters where he left as Senior VP of Professional Services with global responsibilities for end-to-end delivery of services for Reuters’ trading and market data products. He will be based out of Integral’s New York office.
“Integral has added more customers in 2012 than in the prior two years combined and our growth rate is accelerating. Doug is the right individual at the right time to maintain that continued growth while ensuring an outstanding customer experience,” said Harpal Sandhu, CEO, Integral Development Corp. “We are looking forward to his contribution to the ongoing success of Integral.”
In this newly created role, Sidnam will focus on the services and processes to quickly and efficiently bring new customers on board and ensure that existing customers continue to experience exceptional service levels.
As Senior Vice President at Thomson Reuters, Sidnam held full accountability for the quality end-to-end delivery of technical services and support to clients globally. He orchestrated the establishment of frameworks, standards, and best practices to strengthen top and bottom line financial performance and achieve a high customer satisfaction rate. Sidnam also collaborated with customers, strategic business units, and development, delivery, and service organizations to strengthen service and performance quality. Prior to Thomson Reuters, he worked among other places at Garban Ltd. where he spearheaded the design and implementation of Garban’s real-time data distribution display system for accessing government bonds data on client’s trading floors. He holds a Master of Science degree in Computer Science from Polytechnic Institute of New York, a Bachelor of Science in Computer Science from East Stroudsburg State College, and an Associate of Science with Business Concentration from the University of the State of New York, Albany.
Integral develops and operates FX Grid®, a global Multi-sided Trading network connecting active market participants with all major sources of FX liquidity. Together with FX Inside Professional™, its real-time EMS, Integral’s products represent the intersection of direct market access and algorithmic trading in the foreign exchange markets. Founded in 1993, Integral maintains development, support, and sales offices in Silicon Valley, Chicago, New York, London, Hong Kong, Tokyo, Singapore and Bangalore. Accel Partners is the lead investor in the company. For more information, visit www.integral.com. © 2012 Integral Development Corp. All rights reserved. Integral technology is protected under U.S. Patent Nos. 6,347,307 B1 and 7,882,011 B2, patent pending applications and related intellectual property.